Frequently asked questions
What you may want to know before contacting us
These answers are general. A recommendation for you is made after a clinical assessment.
Appointments
How do I request an appointment?
Call +40 726 759 100. A request becomes an appointment only after the clinic confirms the date and time.
First visit
What happens at the first consultation?
You discuss your concern and relevant history, followed by an examination and indicated investigations. The dentist explains the findings and next steps.
Investigations
Is an X-ray compulsory?
Not automatically. The dentist recommends an investigation when the information is needed for diagnosis, safety or planning.
Fees
Can I know the complete cost before a consultation?
A complete plan depends on diagnosis and stages. After assessment, ask for an estimate that states what is included and what could change it.
Comfort
What if I am nervous about the dentist?
Tell us when booking. You may ask for explanations, agree a pause signal and discuss suitable comfort measures with the dentist.
Children
How should I prepare my child?
Use short, neutral explanations. Avoid sharing difficult experiences or promising exactly what your child will feel.
Urgent care
Do you offer same-day urgent appointments?
Call as early as possible. The clinic assesses need and availability, but a same-day slot cannot be guaranteed.
Your next step
Tell us what you need
Call us to request an appointment. If you do not know which type of consultation to choose, briefly explain the reason for your visit.
Your appointment is confirmed after the clinic gives you a date and time.